๐Ÿš€ Dispatch-as-a-Service

Your MSP's AI-Powered NOC Without the Overhead

Trixtek DaaS gives Managed Service Providers intelligent 24/7 ticket dispatch, SLA monitoring, and escalation management โ€” at a price that makes sense.

99.9% SLA Uptime
<90s Avg Response
24/7 Coverage
Zero Setup Fee
See Pricing โ†’ Request a Demo
How It Works

From Alert to Resolution in Minutes

1

Alert Received

Ticket arrives from your PSA (ConnectWise, Autotask, Halo) or monitoring tool.

2

AI Triage

Our AI classifies severity, checks SLA, identifies the right technician.

3

Smart Dispatch

Ticket routed to on-call tech with full context, history, and runbook.

4

Escalation

If unacknowledged within SLA threshold, auto-escalate to backup and management.

5

Resolution

Tech resolves, DaaS logs outcome, updates PSA, notifies client.

6

Analytics

Monthly SLA report, MTTR trends, capacity planning insights delivered to you.

Features

Everything Your MSP Needs

๐Ÿ”—
PSA Integration
ConnectWise, Autotask, Halo, Freshservice โ€” plug-in in minutes.
๐Ÿค–
AI-Powered Triage
LLM-based ticket classification and priority assignment.
๐Ÿ“ฑ
Multi-Channel Alerts
Email, SMS, WhatsApp, Slack, Teams, PagerDuty.
๐Ÿ“‹
Runbook Management
Attach SOPs to ticket types for guided resolution.
๐Ÿ“Š
SLA Monitoring
Real-time SLA breach prediction and auto-escalation.
๐ŸŒ
White-Label Portal
Your brand, your domain, your client-facing status page.
๐Ÿ”’
SOC 2 Ready
Audit logs, role-based access, encrypted data at rest.
๐Ÿ“ˆ
Analytics & Reports
MTTR, FCR, SLA compliance, technician productivity.

๐Ÿ’ฐ ROI Calculator

Current NOC Cost / month
โ‚น1,50,000
(3 FTEs ร— โ‚น50k)
DaaS Pro Plan
โ‚น29,999
(unlimited endpoints)
Monthly Savings
โ‚น1,20,001
80% reduction
Annual Savings
โ‚น14,40,012
Reinvest in growth
Payback Period
Day 1
Zero setup fee
Get Custom ROI Analysis โ†’
Pricing

Simple, Transparent Pricing

No per-ticket fees. No hidden charges. Just flat monthly plans.

Monthly Yearly
Starter
โ‚น 999 /mo

For individuals and small teams just getting started

Get Started โ†’
โญ Most Popular
Professional
โ‚น 2,999 /mo

For growing businesses that need more power

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Enterprise
โ‚น 7,999 /mo

For large organizations with custom needs

Get Started โ†’

See DaaS in Action

Book a 30-minute live demo. We'll connect to your PSA in real-time and show you exactly how DaaS would work for your MSP.

Book Live Demo โ†’